Privacy Policy
Effective 31 August 2026
Golden Estate management operates Golden Estate OS for estate membership, levy administration, payment reconciliation, project reporting, and authorized leadership oversight. Jeneconk Integrated Global Solutions Limited provides the technology platform and technical support.
1. Information we collect
We may collect a member or organisation name, property or estate axis, account category, telephone number, optional email address, monthly levy position, payment amount and reference, payment status, optional receipt, project contribution, and related accounting remarks. We also process account tokens, officer actions, timestamps, and limited technical information needed for security and abuse prevention.
2. How information is used
Information is used to create and secure accounts, identify the correct estate record, calculate levy months, generate transfer instructions, reconcile payments, issue confirmations, administer projects and expenses, communicate estate information, prevent misuse, maintain audit trails, and meet lawful accounting or regulatory obligations.
3. Payment information
The platform does not request online-banking passwords, card PINs, or card security codes. Bank transfers occur through the payer's chosen financial institution. Golden Estate OS records only the information required to identify, reconcile, approve, and audit the transfer. An uploaded receipt is optional and does not replace confirmation from the estate's official bank account.
4. Access and disclosure
Personal information is available only to the member concerned and authorized Golden Estate officers according to their assigned responsibilities. The public home may show a masked name with a high-level paid-ahead or overdue-month status for community recognition and payment follow-up; it does not publish the member's contact details, property, access token, payment reference, or amount. Information may also be processed by hosting, database, security, or communication providers acting for the service, or disclosed when required by law, fraud prevention, dispute resolution, or protection of legitimate estate interests. We do not state that member information is sold.
5. Retention and security
Records are retained for as long as reasonably necessary for estate administration, financial accountability, disputes, security, and applicable legal requirements. Controls include signed sessions, restricted officer roles, private member tokens, rate limits, confirmation records, and audit events. No internet service can guarantee absolute security, so members must keep their access token private and report suspected exposure promptly.
6. Your choices and rights
Subject to applicable law, a person may request information about their data, correction of inaccurate data, restriction or objection to certain processing, deletion where retention is no longer required, or a copy of eligible data. Requests should first be made to Golden Estate management through an authorized officer. The Nigeria Data Protection Commission describes additional data-subject rights under the Nigeria Data Protection Act 2023.
7. Technical support and policy updates
For technical platform enquiries, contact Jeneconk Integrated Global Solutions Limited at www.jeneconk.com or +234 815 400 8438. Material policy updates will be published on this page with a revised effective date.